Cookie Policy
Last Updated: April 24, 2025
SorceTek Technology Group (“we,” “us,” or “our”), a technology management service provider based in Frisco, Texas, uses cookies and similar tracking technologies on our website SorceTek.com (the “Website”) to enhance your experience, analyze performance, and ensure the security of our Services. This Cookie Policy explains what cookies are, how we use them, the types of cookies we employ, and how you can manage your cookie preferences. This policy is part of our broader Privacy Policy and should be read in conjunction with it.
1. What Are Cookies and Tracking Technologies?
Cookies are small text files stored on your device (e.g., computer, tablet, or smartphone) when you visit a website. They help websites remember information about your visit, such as preferences or login details, to improve functionality and user experience. We also use similar technologies, such as web beacons, pixel tags, and local storage, which serve comparable purposes.
2. Why We Use Cookies
We use cookies and tracking technologies to:
• Enhance User Experience: Remember your preferences, such as language settings or login information, to make your interactions with our Website seamless.
• Analyze Performance: Understand how visitors use our Website, including which pages are visited and how long users stay, to improve content and functionality.
• Ensure Security: Detect and prevent fraudulent or unauthorized activity, such as identifying suspicious login attempts.
• Support Services: Facilitate client portal access or service-related features, such as submitting support tickets or accessing IT management dashboards.
• Marketing and Analytics: Measure the effectiveness of our marketing campaigns and deliver relevant content (with your consent where required).
3. Types of Cookies We Use
We categorize cookies based on their purpose and duration. Below are the types of cookies and tracking technologies used on our Website:
3.1 Essential Cookies
• Purpose: Necessary for the Website to function properly, such as enabling navigation, securing access to client portals, or remembering your cookie consent preferences.
• Examples: Session cookies for login authentication, security tokens for form submissions.
• Duration: Typically session-based (deleted when you close your browser) or short-term.
• Consent: These cookies do not require consent under most privacy laws, as they are essential to Website operation.
3.2 Performance and Analytics Cookies
• Purpose: Collect anonymized data about how visitors interact with our Website to improve its performance and content. For example, we may use Google Analytics to track page views and user journeys.
• Examples: Google Analytics cookies (_ga, _gid), which track Website traffic and user behavior.
• Duration: Persistent (stored for weeks, months, or years) or session-based.
• Consent: We obtain your consent before deploying these cookies, where required by law (e.g., TDPSA, GDPR).
3.3 Functionality Cookies
• Purpose: Enhance your experience by remembering your preferences, such as language settings or customized dashboard views in our client portal.
• Examples: Cookies that store your preferred layout or form autofill settings.
• Duration: Persistent or session-based, depending on the feature.
• Consent: We obtain your consent before deploying these cookies, where required.
3.4 Marketing and Advertising Cookies
• Purpose: Track user behavior to deliver targeted advertisements or measure the effectiveness of marketing campaigns (e.g., via third-party platforms like LinkedIn or Google Ads).
• Examples: Third-party cookies from advertising networks or social media platforms.
• Duration: Typically persistent, lasting weeks or months.
• Consent: These cookies are only used with your explicit consent, and you can opt out at any time.
3.5 Third-Party Cookies
• Purpose: Set by third-party services integrated into our Website, such as analytics tools (e.g., Google Analytics), embedded content (e.g., YouTube videos), or social media plugins (e.g., LinkedIn share buttons).
• Examples: Cookies from Google Analytics, YouTube, or LinkedIn.
• Duration: Varies based on the third party’s policy (session-based or persistent).
• Consent: We obtain your consent for non-essential third-party cookies, and you can review third-party privacy policies for more details.
4. How We Manage Cookies
We use a cookie consent management tool (if applicable) to allow you to control which cookies are set on your device. When you first visit our Website, you will see a pop-up or banner asking for your consent to non-essential cookies. You can:
• Accept All Cookies: Allow all cookies, including essential, performance, functionality, and marketing cookies.
• Customize Preferences: Choose which categories of cookies to allow (e.g., only essential and analytics cookies).
• Reject Non-Essential Cookies: Allow only essential cookies required for Website functionality.
You can update your cookie preferences at any time by accessing the cookie settings link in our Website footer or by contacting us at hello@sorcetek.com.
5. Managing Cookies Through Your Browser
In addition to our consent tool, you can manage cookies directly through your browser settings. Most browsers allow you to:
• Block all cookies or third-party cookies.
• Delete existing cookies.
• Set preferences for specific websites.
Steps vary by browser:
• Google Chrome: Go to Settings > Privacy and Security > Cookies and Other Site Data.
• Mozilla Firefox: Go to Settings > Privacy & Security > Cookies and Site Data.
• Safari: Go to Preferences > Privacy > Cookies and Website Data.
• Microsoft Edge: Go to Settings > Cookies and Site Permissions > Manage and Delete Cookies.
Note: Blocking or deleting cookies may affect the functionality of our Website, such as preventing access to certain features or requiring repeated logins.
6. Data Protection and Cookies
Cookies that collect personal information (e.g., IP addresses or user IDs) are subject to our Privacy Policy. We protect this data using industry-standard security measures, such as encryption and access controls, as outlined in our Privacy Policy. Under the Texas Data Privacy and Security Act (TDPSA), you have rights to access, correct, delete, or opt out of the processing of personal information collected via cookies. See Section 7 of our Privacy Policy for details on exercising these rights.
7. Third-Party Cookies and Services
Some cookies on our Website are set by third-party services, such as:
• Google Analytics: To analyze Website traffic and user behavior.
• Social Media Platforms: For sharing content or displaying embedded posts (e.g., LinkedIn, YouTube).
• Advertising Networks: For targeted ads, if applicable.
These third parties may process data according to their own privacy policies. We encourage you to review their policies:
We ensure that third-party providers comply with applicable data protection laws and, where required, obtain your consent before deploying their cookies.
8. International Considerations
If you access our Website from outside the United States, cookies may involve the transfer of data to the U.S., where data protection laws differ. For users in the European Union, we comply with GDPR by obtaining explicit consent for non-essential cookies and implementing safeguards like Standard Contractual Clauses (SCCs) for data transfers. California users may have additional rights under the CCPA, such as opting out of the sale of personal information collected via cookies.
9. Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in our practices, technologies, or legal requirements. The updated policy will be posted on our Website with the “Last Updated” date. We will notify you of significant changes via email or a prominent notice on our Website, as required by law. Your continued use of our Website after such changes constitutes your acceptance of the revised Cookie Policy.
10. Contact Information
If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us at:
• Email: hello@sorcetek.com
• Address: 5 Cowboys Way, Suite 300, Frisco, Texas 75034
• Phone: 888-819-2298
If you are dissatisfied with our handling of your personal information, you may contact the Texas Attorney General’s Office or other relevant data protection authorities.